Frequently Asked Questions

  • 2How can I buy from Phoenix?

    Trade and wholesale customers are most welcome to contact us to buy direct or be directed to one of our distributors Australia wide. Retail customers can either buy from our trade outlet or be directed to one of our helpful distributors Australia wide. A price list is available by emailing or calling us to email a PDF to you.

  • 4What are the Freight Cost's?

    Phoenix can offer various freight options a good pricing as we have obtained bulk freight pricing. We use is Startrack Express and Direct Freight for interstate shipments and we use Hi-Trans and Hunter for pallet size shipments. For local shipments within Melbourne we use JP Transport, they can handle small parcels,pallets and oversize shipments. Insurance is optional on all freight and is not included, if you need insurance please ask one of our helpful staff. For smaller shipments we can also use Australia Post.

  • 5What kind of manufacturing services do Phoenix Technology Group offer?

    Phoenix Technology Group make many metal products for company's all over Australia and New Zealand. Phoenix has had a manufacturing factory in Shanghai China for 8 years and is very experienced in OEM and ODM manufacture.

    Please fell free to confidentially discuss options with our sales department:
    Metal Product Manfacturing Account Manager: Mr Glenn David
    Phone: +61 3 9553 3399
    Email: glenn.david@ptv.com.au