Melbourne Stage 4 Lockdown

// posted by Admin on Wednesday, August 05, 2020

Aug 05

The Victorian Government has announced stage 4 lockdown for 11:59pm Wednesday 5/08/2020. Phoenix Technology Group will continue to operate at a reduced capacity under the new restrictions announced but as more information comes available this may change, we will advise of any changes to our operations as soon as we are aware. There will also be some changes to our current operations as we will have to operate under a new Covid Safe Plan during this time.


  • Retail sales will now be totally on-line during the stage 4 lockdown, couriers are still running so orders will be processed and delivered. The shopfront will close at 5pm on Wednesday the 5/08/2020
  • Trade counter on-site sales will be contactless only via click and collect, this means you will need to phone/online order at least 30 minutes ahead to place and pay for your order over the phone/online. No cash payments will be permitted. When the order is ready it will be placed outside the #1 roller door under cover, there will be strictly no contact. For any trade warranty related issues call ahead to discuss as no on-site contact will be permitted.
  • Online/Email orders will continue to be processed and dispatched but with reduced staff levels to meet the new government requirements. This will mean there will be some delays in order processing so please allow some extra time. Couriers are still running.
  • Phone Technical support will also be impacted during this time due to reduced staff numbers, technical support will still be provided but longer than usual wait times would be expected.

Greek Channel 4E Frequency Change

// posted by Admin on Thursday, February 13, 2020

Feb 13

The 4E channel on Intelsat 19 has recently changed frequency to 12686 H 30000, to continue to watch the service you will need to retune your STB. The service remains on the same satellite so there is no need to move your satellite TV dish.

Xmas Hours 2019

// posted by Admin on Saturday, December 21, 2019

Dec 21

Dear dealers and loyal customers,

we are closed from 5pm on the 20th of Dec and Re-open at 9am on the 6th of Jan.

Thanks for your continued support during 2019.

RAI and RTP Frequency Change.

// posted by Admin on Tuesday, September 17, 2019

Sep 17

Frequency changes have been made today to both RAI International (Italian) and RTP (Portugal) Satellite TV services on Asiasat 5s. The new parameters are Freq 3860V Symbol 30000 FEC 3/4. The services continue to be in MPEG4.  

Labour Day Public Holiday

// posted by Admin on Saturday, March 09, 2019

Mar 09

Dear dealers and loyal customers,

We will be closed on Monday, 11 Mar 2019 for the Labour Day Public Holiday

Xmas Hours 2018

// posted by Admin on Wednesday, December 19, 2018

Dec 19

Dear dealers and loyal customers,

On behalf of all the staff and management at Phoenix  would like to thank you for your continued support this year.

We will be closing over the Christmas/New Year’s  period. We will close at 5pm on Thursday the 20nd of December and we will re-open at 9am on Monday the 7th of January.

We are planning another big year of product releases and product updates to keep pace with the market, we are very busy working  behind the scenes.

We would like to wish you all a very safe & merry Xmas and we look forward to working with you closely next year.

AFL Grand Final Day Eve Public Holiday

// posted by Admin on Thursday, September 27, 2018

Sep 27

We are closed on Friday 28/09/2018 for the AFL Grand Final Eve Public Holiday, this includes the SatKing VAST, SatKing ProMax and SatKing Orbit help lines.

SatKing Launch New Twin Tuner Freeview Plus VAST receiver

// posted by Admin on Sunday, July 22, 2018

Jul 22

The DVBS2-980CA is Australia's Freeview plus twin tuner VAST receiver. The unit has cutiing edge design, compact size with fully featured PVR ready functions. You can now simply plug in a HDD up to 3TB and record 2 channels at once.

Missed a program? Simply connect to the internet and watch catch up TV from ABC IVeiw, Plus7, Nine Now, SBS on demand and Ten Play. SatKing have again taken the VAST platform to another level.

Laurie NT/WA trip

// posted by Admin on Tuesday, June 12, 2018

Jun 12

Just thought I would send you a couple of pictures with the Promax locked and working.

The first picture is at Katherine NT and the second at Timber Creek Near WA border.


We have travelled down to MELBOURNE then across to ADELAIDE, up the centre to Katherine and now to Broome. TV all the way. Regards, Laurie

Xmas Closure

// posted by Admin on Wednesday, December 20, 2017

Dec 20

We would like to wish you happy, safe holidays and New Year.

This year we will be closed from 4pm Thursday 21st of December and we will reopen at 9am Monday 8th of January.


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